Appointments

We operate an appointment system for all surgeries; some of our doctors' appointments are available to book up to 4 weeks in advance. Nurses and Health Care Assistant appointments can be booked further in advance if required. (At the current time the only pre bookable appointments on line are for the flu vaccine)

We release approximately 15% of doctors appointments for advance booking at the beginning of each month; a further 15% of appointments are released on a Monday morning for the following week. The remainder of the appointments are released each morning and can be booked for the same day; we always ensure that anyone needing to see a doctor urgently will be seen, or assessed by telephone the same day.  

An appointment can be made by telephoning the surgery, coming to the reception desk or booking on line.

Please note that all appointments are for one person only. Some of the appointments are to discuss one problem only to help the doctor from running late when patients need to discuss more than one medical issue. 

You are free to choose which doctor you see; just ask when making the appointment.  However, if a doctor has started treating you it is better to continue seeing that doctor until your treatment has finished.

Appointment reminders

If you have consented to contact via your mobile, we will send you a text reminder the day before your appointment.

Telephone Advice

You may phone the surgery during working hours and ask to speak to a doctor or a nurse.  You may be asked to ring back later as the doctors and nurses cannot take telephone calls when they are seeing a patient.  Receptionists may be able to deal with some queries or advise on the best time to speak to a doctor. Alternatively, you may send a request for a telephone call via our home page on this website.

Home Visits

Home visits are only undertaken in exceptional circumstances

If possible please try to telephone reception on 0113 2953780 before 10:00 if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. The Patient Support Staff will ask you a number of questions when requesting a home visit to enable the GP to assess your needs.  We also work closely with a team of paramedics and the GP may ask one of them to visit you. 

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

For emergencies, at any time, please phone 0113 2953780.  You may hear a recorded message telling you to ring another number.  Please have a pen and paper handy and listen to the message to the end.